Frequently Asked Questions (FAQ)
Got questions? We’ve got answers! Browse our FAQ section for helpful information on ordering, delivery, returns, and more. If you need further assistance, feel free to reach out to our friendly customer support team.
Know more about us
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What is Our Delivery area?
Currently, we only deliver pour products within 5 miles of our warehose addressed at 180-03 Jamaica Ave, Jamaica New York 11432, USA.
What type of furniture we sell?
We offer a wide range of high-quality furniture for every room in your home, including Wooden beds, MFC Bed, Computer Desks, Dressing Table Sets, Outdoor furniture - Camping Chair & Table, Shoe cabinate for storage solutions. Our collection includes both modern and classic styles to fit budgets.
How do I place an order?
Placing an order is easy! Simply browse our website, select the furniture items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, enter your shipping details, and complete the payment. We accept various payment methods, including Cash on Delivery (COD), credit cards, debit cards, and PayPal.
Do you offer free delivery?
We offer free delivery & setup on all products within our delivery area. Please check our delivery policy for detailed terms and conditions or contact our customer service team for assistance with specific delivery zones.
How long does delivery take?
Delivery times may vary depending on your location and the product. Generally, orders are delivered within 5-10 business days. If you have any concerns about the estimated delivery time, please feel free to reach out to us.
Are your products durable?
Absolutely! We only source furniture made from high-quality materials, ensuring durability and comfort. Our products undergo rigorous quality control checks to meet high standards of craftsmanship and longevity.
How can I contact customer support?
You can reach our customer support team via email at info@mindmatrix.club or by calling us at (929) 407 3447. We’re available Monday to Friday from 9 AM to 6 PM and will be happy to assist with any questions or concerns.
Still Have Questions?
If you have any other questions that are not covered in our FAQ, please don’t hesitate to contact our customer service team. We’re here to help!